{"id":14,"date":"2024-03-07T09:11:45","date_gmt":"2024-03-07T15:11:45","guid":{"rendered":"https:\/\/develop.phillips66.com\/pureperformancecom\/?page_id=14"},"modified":"2024-07-30T11:48:29","modified_gmt":"2024-07-30T16:48:29","slug":"support","status":"publish","type":"page","link":"https:\/\/develop.phillips66.com\/pureperformancecom\/support\/","title":{"rendered":"Technical Support & National Logistics"},"content":{"rendered":"
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Technical Support & National Logistics<\/h2>\n\n\n\n

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With over 30 years in the industry, our integrated support team is comprised of the best technical engineers in the business, so you can experience world-class customer service.<\/h2>\n\n\n\n

We also have strategically located supply points around the country, with an extensive rail, truck and barge transportation network to ensure your base oil supply is uninterrupted.<\/p>\n\n\n\n

Our standard lead times for truck and rail are the following:
Truck: 3 business days*. Rail: 5 business days*.

Orders placed with shorter processing times than the lead times set forth above will be accommodated when possible provided no increase in risk to health, safety, security, or the environment or equipment is involved, product and staff are available; however, such orders may include a USD $500 service fee.

*Excluding holidays and weekends.<\/p>\n\n\n\n

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Downloads<\/h2>\n\n\n\n
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\n\t\t\t\n\t\t\tRailcar Loading Requirements\t\t<\/span>\n\t\t\n\t\t\t<\/svg>\t\t<\/span>\n\t<\/a>\n<\/div>\n<\/div>\n\n\n\n
\n\t\t\t\n\t\t\tTruck Loading Requirements\t\t<\/span>\n\t\t\n\t\t\t<\/svg>\t\t<\/span>\n\t<\/a>\n<\/div>\n<\/div>\n\n\n\n
\n\t\t\t\n\t\t\tMarine Provisions\t\t<\/span>\n\t\t\n\t\t\t<\/svg>\t\t<\/span>\n\t<\/a>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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\n\t\t\t\n\t\t\tTerms and Conditions of Excel Paralubes Base Oil Sales\t\t<\/span>\n\t\t\n\t\t\t<\/svg>\t\t<\/span>\n\t<\/a>\n<\/div>\n<\/div>\n\n\n\n
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Upgrade to Something Exceptionally Pure.<\/h2>\n\n\n\n

Choose Pure Performance\u00ae as your sole supplier of group II base oil.<\/p>\n\n\n\n

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contact us<\/a><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

With over 30 years in the industry, our integrated support team is comprised of the best technical engineers in the business, so you can experience world-class customer service. We also have strategically located supply points around the country, with an extensive rail, truck and barge transportation network to ensure your base oil supply is uninterrupted. 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