{"id":17,"date":"2024-03-07T09:18:06","date_gmt":"2024-03-07T15:18:06","guid":{"rendered":"https:\/\/develop.phillips66.com\/conopurecom\/\/?page_id=17"},"modified":"2024-07-30T11:41:23","modified_gmt":"2024-07-30T16:41:23","slug":"faq","status":"publish","type":"page","link":"https:\/\/develop.phillips66.com\/conopurecom\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull is-layout-constrained wp-block-group-is-layout-constrained\"><section class=\"wp-block-psx-accordion\">\n\t\n<div class=\"wp-block-psx-accordion-item\">\n\t<button class=\"accordion-header js-accordion-header wp-block-psx-accordion__title components-button\" type=\"button\">\n\t\tWhat are the standard lead times for orders?\t<\/button>\n\t<div class=\"wp-block-psx-accordion__content accordion-content\">\n\t\t\n\n<ul class=\"wp-block-list\">\n<li>Truck &#8211; 3 business days*.<\/li>\n\n\n\n<li>Rail &#8211; 5 business days*.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Orders placed with shorter processing times than the lead times set forth above will be accommodated when possible provided no increase in risk to health, safety, security, or the environment or equipment is involved, product and staff are available; however, such orders may include a USD $500 service fee.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">*Excluding holidays and weekends.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n<div class=\"wp-block-psx-accordion-item\">\n\t<button class=\"accordion-header js-accordion-header wp-block-psx-accordion__title components-button\" type=\"button\">\n\t\tWhere can i find safety data sheets, kosher certificates, specification sheets and the iso certificate?\t<\/button>\n\t<div class=\"wp-block-psx-accordion__content accordion-content\">\n\t\t\n\n<p class=\"wp-block-paragraph\">You can find safety datasheets, Kosher certificates, specifications, and the ISO certificate by clicking\u00a0<a href=\"https:\/\/develop.phillips66.com\/conopurecom\/\/products\/#products-table\">here.<\/a><\/p>\n\n\t<\/div>\n<\/div>\n\n\n<div class=\"wp-block-psx-accordion-item\">\n\t<button class=\"accordion-header js-accordion-header wp-block-psx-accordion__title components-button\" type=\"button\">\n\t\tWhat are the loading requirements at excel paralubes?\t<\/button>\n\t<div class=\"wp-block-psx-accordion__content accordion-content\">\n\t\t\n\n<p class=\"wp-block-paragraph\">Download the railcar or truck loading requirements\u00a0<a href=\"https:\/\/develop.phillips66.com\/conopurecom\/\/support\/\" target=\"_blank\" rel=\"noreferrer noopener\">here.<\/a><\/p>\n\n\t<\/div>\n<\/div>\n\n\n<div class=\"wp-block-psx-accordion-item\">\n\t<button class=\"accordion-header js-accordion-header wp-block-psx-accordion__title components-button\" type=\"button\">\n\t\tWho owns excel paralubes?\t<\/button>\n\t<div class=\"wp-block-psx-accordion__content accordion-content\">\n\t\t\n\n<p class=\"wp-block-paragraph\">Excel Paralubes is a 50-50 joint venture between Phillips 66\u00ae Company and Flint Hills Resources (&#8220;FHR&#8221;). Effective January 1, 2018, Phillips 66 is the day-to-day operator and sole marketer of Pure Performance products. FHR remains a silent financial partner in the JV.<\/p>\n\n\t<\/div>\n<\/div>\n\n<\/section>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"psx_page_submenu_id":0,"footnotes":"","widen_thumbnail_url":"","widen_thumbnail_width":"","widen_thumbnail_height":"","widen_thumbnail_focal_point_x":"","widen_thumbnail_focal_point_y":"","psx_hide_title":false},"class_list":["post-17","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Frequently Asked Questions - ConoPure<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/develop.phillips66.com\/conopurecom\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions - 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